Forums | Acellus Academy

Ask Our Official Support Team /
Acellus bot will not connect


15 March 2023, 16:04

We can not get the bot to connect through the app. When we select the green bluetooth option it searches and keeps saying “Not connected. No robot was found.” It shows up in settings under Bluetooth so I know it’s working.  What do I need to do? 

16 March 2023, 11:43

If trying to connect the AC-D2 bot to your student's STEM course through a Windows device, we recommend that students download the Acellus Student App to launch the program. The app is free of purchase on the Microsoft Store and only supports Windows 10 Assigned Access. 

Please note that there are two Acellus Apps; you want to ensure you use the Acellus "Student" app. 

2 results