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Why can't I sign into my parent account on my laptop?

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Power Homeschool Support Team
Posts: 21

17 August 2021, 12:52

Sometimes this can happen because the app hasn't been downloaded yet.
 
To sign into the parent interface, you will first need to install the Acellus App to your computer or device. The app will need to be installed on each device where you plan to sign in as a parent.

 

Supported Device Types:

  • Windows PC
  • Mac
  • iOS devices (e.g. iPhone / iPad)
  • Android devices
  • Amazon KindleFire
 
 
Download the Acellus App
 
 
 

Once the app has been installed, select “Parent/Teacher Sign-In.”

A Goldkey sign-in window will pop open. Select “Add a GoldKey to this Computer.”

 

 
 
 

Enter the email address used to subscribe to Power Homeschool.

Choose a unique password and select “OK.”

 
 

 
 
 

Next, you’ll verify your account. You can verify your account by phone, choosing text or voice call.  Make sure you use the phone number that you used to create your parent account. (Additional verification options my vary depending on how the account was originally set up.)

Once you verify your parent account, you will be able to sign into the Acellus parent interface.

 

 
 
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