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Why is my student receiving a notice that their account is not financially approved?


18 August 2021, 11:29

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If you receive a message that says your student is not financially approved, it means that a payment needs to be made for your student to continue their coursework in Acellus. Please sign into your parent account and process a payment by completing the following steps:

1. Sign into your parent account using the Acellus App .
2. Select the “Manage Account” button.
3. Select the option to process a payment.

Please feel free to contact the payment assistance department at 800-941-8100 with any further issues. 

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