Forums | Acellus Academy

19 August 2021, 12:42

Our system is set up to process payments automatically based off of the previous payment. If a payment is declined, we notify the parent by email, leave the student active and try to process the payment the following week. 

(If the payment declines again, we are forced to deactivate the student due to lack of tuition. The parent is notified by email and all the student’s work and progress will be saved. As soon as the account is reactivated, the student will pick up where they left off.)