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Can my student use more than one device?


19 August 2021, 11:44

Students may access their account on multiple devices. However, there are some limitations: 

  • Students cannot sign in on more than one device simultaneously. If they are logged in on one device and sign in on another, the first session will be logged out. 
  • If the student is using an Easy Sign-In, they will need to add this to any new device or location where they plan to use the program. 

14 September 2021, 11:02

Hi, Yesterday I brought my daughter to work with me and she wasn’t able to login. It kept saying that the password was incorrect… yet when we are home the password is the same. I’m not sure what we are doing wrong. can someone help us? 

 

Thanks. 

15 September 2021, 11:17

For security purposes, the Easy Sign-In will need to be set up on every device (or at any new location) that the student uses for Acellus. If your student is using the original Acellus ID and password that was provided by Acellus Academy, you will want to make sure the information being entered is correct. 

To locate the students original Acellus ID and password, see: https://www.acellusacademy.com/tutorials/student-id-password/

 

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