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Classes not the same as where we left off
13 January 2022, 7:09
I paused my daughter's account for December and we reactivated it now in January. However, when we access her account, not all of her subjects start up from when we paused. They have been reset and some seem to be different entirely even though I selected what I though it was that she had been taking.
How do I get her account back to where it was at the end of November?
Regards
Delia Webber
13 January 2022, 9:18
If you decide to give your student a break, all their progress will be saved. When the student returns, they will pick up exactly where they left off. None of their work or grades will be lost.
If you are not seeing this for your student, please get in touch with our Support Team directly to look into your account: Support Team.