Forums | Acellus Academy
Pausing Student Account for Summer
30 June 2022, 8:41
Is there a way of suspending our account for the summer?
01 July 2022, 9:13
You may pause or cancel your account at any time. This option is available within the parent account, for more details see: https://www.acellusacademy.com/tutorials/pause-cancel/
A window will pop-up asking you to verify that you want to de-activate the student. We recommend that you print or save any records needed before completing this as the grades and progress will not be view-able once the account is deactivated. Note: You will need to process a payment if you decide to re-activate the account.
Once the student’s account is paused, you will no longer be billed for any payments. All of the student’s coursework will be archived in the Acellus system. Any information will be saved if you decide to re-activate the account.
If you need assistance pausing or canceling, please contact our Support Team for further assistance by emailing them at firstname.lastname@example.org